Need for suicide prevention

According to the latest estimate by World Health Organization, close to 8,00,000 people die by suicide every year. Suicide is one of the leading causes of death from adolescence to middle age. Almost everyone who attempts suicide has given some clue, sometimes even in the form of jokes, which may indicate serious suicidal thoughts and tendencies. Most depressed and suicidal people have mixed feelings about death. Due to the social stigma surrounding mental illness, people feeling suicidal often do not reach out for help. They want to end their pain, not their lives. If they are given the help that they need, the impulse to end their lives can pass.


  • To remarkably drop the suicide rate of the state/nation.
  • To provide a private space where callers are listened to empathetically and without judgement.
  • To fight the stigma obstructing people from seeking professional help on time.
  • To spread awareness about the early signs of mental illness and providing social support to psychological patients.
  • To provide counselling services to those undergoing treatment for mental illness.
  • To promote positive psychology and encouraging constructive alternatives to cope with day to day life challenges.

The team of Jeevan Aastha

The recruitment panel had one common idea about their dream team- it should be working out of passion and not out of obligation. Till date, one common observation with regards to the team is their strong intention to assist the urgency of the caller, winning over every odd and crisis. The counsellors’ readiness to work in shifts of odd hours, irrespective of their personal commitments, incredibly demonstrates their dedication towards this important cause.

Moreover, our counsellors optimistically and courageously deal with some of the more sensitive issues prevailing in our society within closed doors and among the family. Issues like childhood abuse, self-injury, substance abuse and suicidal tendencies are just a few to mention.

Despite of being M.Phil. and Ph.D. candidates and holders, our counsellors aim to continuously upgrade their knowledge regarding mental illnesses and psychotherapies by attending seminars and watching educational videos. We are happy to announce that the attrition rate at out helpline is zero.

What is telephonic counselling? Benefits of telephonic counselling

Telephonic counselling is a type of counselling done over the phone. A study found that more than half of the clients that were part of it preferred telephonic counselling to other forms of counselling [Reese, R. J., Conoley, C. W., & Brossart, D. F. (2006). The attractiveness of telephone counseling: An empirical investigation of client perceptions. Journal of Counseling & Development, 84(1), 54-60]. Telephonic counselling has proved to be very effective in the treatment process of depression and anxiety.


  • Stigma is fought as the caller’s identity is revealed only if he prefers.
  • Distance as a barrier is addressed successfully.
  • Hefty fee charges are saved as it is a toll free helpline.
  • Services can be availed 24x7, ensuring availability of counsellors.

Issues Addressed

We face a lot of problems and issues in our lives. Sometimes, these problems can cause severe mental distress. Following are the areas related to which, we provide mental health counselling.

If you are undergoing stress and frustration related to your field, we can help you cope.

If you are going through physical or psychological distress, we can try to ease your pain through counselling.

If you are addicted to alcohol, cigarettes, drugs or anything that is harmful for your mind and body, we can help you come out of it.

If you are facing problems with the people around you, we can try to help you deal with them.